Here’s everything you need to know about order processing, delivery timelines, tracking, and shipping support.
📦 Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Custom or pre-order items may require additional processing time. If applicable, this will be clearly mentioned in the product description.
🚚 Shipping Methods & Costs
We offer shipping options to ensure reliable delivery for our customers. Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
Free standard shipping is available for eligible orders, as shown at checkout.
⏱️ Delivery Time
Estimated delivery times depend on your location:
- Domestic Orders: 3–15 business days
Please note that delivery timelines are estimates and may vary due to external factors such as courier delays, holidays, or other unforeseen circumstances.
📍 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check your package’s progress.
⚠️ Parcel Lost in Transit
If our delivery partners lose your package, we provide two options after courier confirmation:
- Full Refund: The refund process may take 15–30 days, as courier companies need time to locate the lost parcel and confirm its status.
- Reshipping: A replacement will be dispatched within 15–30 days, subject to the courier’s final confirmation.
🏠 Incorrect or Insufficient Address
If an order is returned to us due to an incorrect or incomplete address, the customer is responsible for additional shipping costs to resend the package.
🛑 Delays and Lost Packages
While we strive to ensure timely delivery, we are not responsible for delays caused by courier services or other unforeseen events.
If your package is lost during transit, please contact us and we will assist you in filing a claim with the courier.
❌ Changes or Cancellations
Once an order has been shipped, it cannot be modified or cancelled.
💬 Contact Us
If you have any questions about shipping, please reach out to us at team@squircle.co.in. We’re here to help.